To project a professional image of the British Council. To provide a high quality, welcoming and efficiently integrated enquiry and registration service for the full range of the British Council's products and services & to play a key role in the development of customer service excellence in Jeddah.


Reference number N/A
Location Jeddah
Salary SR 7,235 per month (total salary including allowances)
Duration Indefinite
Working hours 37.5 hours per week
Annual leave 30 working days
Closing date Saturday, 31 May 2014

Role overview

This is a frontline post based in British Council Women’s Teaching Centre Jeddah, dealing principally with female Teaching Centre and Exams customers. The post holder will join a team of Customer Service Advisers led by the Customer Service Manager/Registrar, Women's Teaching Centre.  The Customer Service team is responsible for handling e-mail and occasional telephone enquiries as well as dealing with face to face customers. 

How to apply

Read the guidance notes, role profile, British Council behaviours and the generic skills dictionaries carefully in order to assist you with your application.

Download and complete the British Council application form. Ensure that you can demonstrate the skills, knowledge and experience required for the role.

Submit completed applications to

Only short-listed candidates will be contacted. If you are not contacted, regretfully your application has not been taken any further. Short-listing can take up to one month to complete.